There were buckets placed at various areas around hotel the for other obvious leaks. I demanded that they not charge the conference host for the room as it was handled so poorly. Nope! They were going to charge the conference host, as I was presenting and the host was footing the bill. I asked if this was because they didn't charge. Upon checkout that day, they told me that there was no balance on the room. Still, no one came to clean the mess from the leak. Eventually someone came and later informed me that there was a leak in a pipe in the room above. The next day, the ceiling leaked again, only harder. When I got back to my room that night, the floor was still wet and the trash barrel was filled with water. They went to the room above to investigate. After 15 minutes, I called a second time. I called the front desk and informed them as the water was filling the trash barrel. ![]() During my stay, the ceiling started leaking water. The bathroom ceiling had peeling paint and had obviously had a water leak previously. The rooms are dated and they are not terribly clean. This hotel smells like your local motor lodge. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa. ![]()
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